Online store regulations

Regulations of the "Greenthey" online store

§1 Definitions

§2 General

§3 Services and general terms of service

§ 4 Sales Agreement

§5 Order processing time and delivery

§6 Payment methods

§7 Warranty for defects in the Goods

§8 Withdrawal from the sales contract

§9 Complaint handling procedure

§10 Product reviews

§11 Responsibility

§12 Personal data

§13 Final provisions

Attachments

Introduction

The online store available at http://greenthey.com (hereinafter referred to as the "Online Store") is run by Miłosz Popocztek and Sebastian Stopa, running a business under the name: Greenthey Sp. z. o. o., Tajęcina 2KA, 36-002 Tajęcina, NIP: 5170433255, REGON: 524426259, telephone: +48 789789356, e-mail: biuro@greenthey.com

These regulations specify the types and scope of providing services electronically via the Online Store, the rules for concluding sales contracts via the Online Store, the rules for performing these contracts, the rights and obligations of the Customer and the Seller, and the procedure for withdrawal from the contract and complaint procedure.</p >



§1 Definitions

  1. Online store– online store available at http://greenthey.com
  1. Seller– Greenthey Sp. z. o. o., Tajęcina 2KA, 36-002 Tajęcina, NIP: 5170433255, REGON: 524426259,
  1. Customer- a natural person, a legal person or an organizational unit without legal personality, which is granted legal capacity by law, concluding an agreement with the Seller,
  1. Consumer- a natural person who concludes a legal transaction with the Seller that is not directly related to his/her business or professional activity, in particular who places an order in the Store.
  1. Service – electronic services provided by the Seller via the Online Store.
  1. Sales contract– a distance contract concluded between the Customer and the Seller via the Online Store, the subject of which is the purchase of Goods.
  1. Goods – a product, a movable item that the Customer purchases via the Online Store.
  1. Customer Account – a set of resources in the Seller's IT system, which collects information about the Customer, including address information and order history.
  1. Order form– form available in the Online Store enabling you to make a purchase.
  1. Registration form – a form available in the Online Store enabling the creation of a Customer Account.
  1. Working day - one day from Monday to Friday, excluding public holidays.



§2 General provisions

  1. The Seller undertakes to provide services to the Customer to the extent and under the conditions specified in the Regulations.
  1. In order to ensure the security of messages and data transmitted in the Online Store, the Seller takes technical and organizational measures appropriate to the level of threat, in particular measures to prevent unauthorized persons from obtaining and modifying personal data sent via the Internet. The Seller ensures the security of data transmission transmitted in the Online Store by using the SSL (SecureSocketLayer) protocol.
  1. The customer undertakes to use the Online Store in accordance with applicable law and principles of social coexistence.
  1. The Customer using the Seller's Services is obliged to comply with these Regulations.
  1. The Seller complies with the principle of protection of Customers' personal data in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the directive 95/46/EC (OJ EU L No. 119, p. 1) (“GDPR”). The Customer consents to the Seller collecting, storing and processing personal data in order to provide the ordered service. Detailed conditions for the collection, processing and protection of personal data by the Seller are set out in the "Privacy Policy" of the Online Store.
  1. If the goods are covered by a manufacturer's warranty, the rules, period and procedure for exercising the rights arising from the warranty are specified in the Warranty Card delivered to the Buyer together with the purchased goods. The warranty does not exclude or limit the Buyer's ability to exercise the rights arising from the warranty for defects in the goods.
  1. The goods available in the Online Store are new, free from physical and legal defects.
  1. The Seller fulfills orders in Poland. Orders are also shipped outside Poland after prior arrangement of terms and delivery costs.
  1. The goods were legally introduced to the Polish market. Information regarding the Goods available on the Online Store website constitutes an invitation to conclude a contract within the meaning of Art. 71 of the Act of 23 April 1964, Civil Code.
  1. All prices given on the Online Store website are given in Polish zlotys (PLN), and are gross prices including VAT, customs duties and other components.


§3 Services and general terms of service

  1. The Seller uses the Online Store to provide electronic services consisting of:
  • enabling you to complete the order form in order to conclude sales contracts,
  • enabling registration and maintaining a Customer Account,
  • sending information about promotions and Goods to Customers in the form of a "Newsletter".
  1. Services specified in section 1 are provided free of charge.
  1. The contract for the provision of electronic services in the form of enabling the completion of the order form is concluded with the Customer for a specified period of time when he begins to fill out the form and is terminated when he withdraws from completing the form or when he sends the completed form to the Seller. The contract for the provision of electronic services in the form of enabling registration and maintenance of a Customer Account is concluded with the Customer for an indefinite period at the time of registration in the Online Store. The contract for the provision of electronic services in the form of a "Newsletter" is concluded for an indefinite period when the Customer signs up for the "Newsletter" using the functionality available on the Online Store website.
  1. Creating a Customer Account ("registration") takes place using the functionality available on the Online Store website - Registration Form. During registration, the Customer provides, among others: e-mail address and sets an individual password which, together with the e-mail address provided by the Customer, allows access to the Customer Account.
  1. Technical requirements necessary to use the services provided by the Seller:
  • device with access to the Internet,
  • Internet browser that supports cookies,
  • access to e-mail.
  1. The customer pays fees related to access to the Internet and data transmission in accordance with the tariff of his/her Internet service provider.


§4 Sales Agreement

  1. In order to conclude a sales contract, the Customer selects the Goods available in the Online Store, specifying the quantity he intends to purchase and, if possible, indicating the features of the ordered product. After selecting the Goods (adding the Goods to the "basket" via the functionality available in the Online Store), the Customer completes the order form, specifying the data necessary for the Seller to complete the order.
  1. After receiving the order, the Seller sends the Customer electronically to the e-mail address provided in the order form a declaration of acceptance of the order, which also constitutes its confirmation. When the Customer receives the message, a sales contract is concluded.
  1. The message confirming the order contains the agreed terms of the sales contract, in particular the quantity and type of the ordered Goods, the total price to be paid along with delivery costs and the amount of discounts granted (if applicable).


§5 Order processing time and delivery

  1. The Seller processes orders in the order in which they are received (taking into account §6 section 3 of these Regulations).
  1. The order processing time is from 3 to 7 business days. The order processing time includes the order preparation time (picking and packing the order) and the order delivery time depending on the selected delivery method.
  1. If it is not possible to complete the order in the manner indicated in section 2, the Seller contacts the Customer to determine the further course of action.
  1. The Goods are delivered via InPost S.A. or the DPD forwarding company. The Seller reserves the right to introduce deliveries via forwarding companies other than those mentioned in the previous sentence.
  1. The Seller allows personal collection of the Goods at the place and on the date previously agreed with the Customer by phone or via e-mail.
  1. Information on available types and delivery costs is provided when the Customer fills out the order form.
  1. After receiving the shipment, the Customer should carefully check the condition of the packaging and its contents. If any damage or other irregularities are found, he should prepare a damage report in the presence of the courier and notify the Seller.


§6 Payment methods

  1. The seller allows the following payment methods:
  • traditional transfer to the Seller's bank account kept by mBank S.A. number: PLN current account Account number 76 1140 2024 0000 3002 8431 0166 IBAN account number PL76 1140 2004 0000 3002 8431 0166 BIC number BREXPLPWMBK EUR current account Account number 58 1140 2004 0000 3512 2098 1724 IBAN account number PL58 1140 2004 0000 3512 2098 1724 BREXPLPWMBK
  • 's BIC number
  • cash payment on delivery (cash on delivery).
  • Card payments - The payment operator mentioned is the Stripe.com platform, owned by Stripe, Inc. with its registered office in San Francisco, CA 94103, at 510 Townsend Street.
  1. The customer is obliged to make the payment within 7 calendar days from the date of conclusion of the contract. If payment is not made within the specified period, the sales contract is terminated.
  1. The order is processed when the payment is credited to the Seller's account or when information is received about the Customer's choice of payment on delivery.
  1. The Seller documents the sale of the Goods with a receipt or VAT invoice. The receipt is delivered to the Customer along with the Goods.
  1. The Customer declares that he accepts the issuance and sending of the original VAT invoice without the Customer's signature, in electronic form in PDF format to the e-mail address provided in the order form, in accordance with the Act of March 11, 2004 on tax on goods and services and Regulation of the Minister of Finance of December 3, 2013 on issuing VAT invoices.


§7 Warranty for defects in the Goods

  1. Pursuant to Art. 556 of the Act of April 23, 1964, Civil Code, the Seller is liable to the Customer if the sold Goods have a physical or legal defect. The Seller is released from liability under the warranty if the Customer knew about the defect at the time of concluding the contract.
  1. Delivery of the Goods under the warranty for defects takes place at the Seller's expense.
  1. The Seller is liable under the warranty if the defect is discovered within two years from the date of delivery of the Goods to the Customer. In the case of used Goods, the Seller is liable under the warranty for defects found within one year from the date of delivery of the Goods to the Customer who is a consumer.
  1. Pursuant to Art. 558 of the Act of April 23, 1964, Civil Code, when selling to a Customer who is an entrepreneur, the Seller's liability under the warranty is excluded.
  1. Reports about defects in the Goods should be sent electronically to biuro@greenthey.com or in writing to the address of the Seller's registered office. The application can be sent on the form attached as Annex 2 to these Regulations.
  1. If it is necessary to assess physical defects, the Goods should be delivered to the following address: 36-002 Jasionka, Tajęcina 2KA.
  1. The Seller responds to the Customer's notification within 14 calendar days from the date of its receipt. Failure to consider the application within the specified deadline is tantamount to its acceptance.
  1. The Seller covers the costs of collection, delivery, removal of defects or replacement of the Goods with a new one.


§8 Withdrawal from the sales contract

  1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point. 8.8 of the Regulations. To meet the deadline, it is enough to send the declaration before its expiry. A declaration of withdrawal from the contract may be submitted, for example: in writing to the following address: 36-002 Jasionka, Tajęcina 2 KA or in electronic form via e-mail to the following address: biuro@greenthey.com

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  2. Return of the Product - movable items (including movable items with digital elements) as part of withdrawal from the contract may be made to the following address: 36-002 Jasionka, Tajęcina 2 KA.
  3. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally Annex No. 1 to the Regulations. The consumer may use the template form, but it is not obligatory.
  4. The period for withdrawal from the contract begins:  for a contract under which the Seller issues the Product and is obliged to transfer its ownership - from the consumer or a third party indicated by him other than the carrier taking possession of the Product, and in the case of a contract, which: (1) includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) involves regular delivery of Products for a specified period of time - from taking possession of the first Product; for other contracts - from the date of conclusion of the contract.
  5. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
  6. Products - movable items, including movable items with digital elements: The seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from the contract, return to the consumer all payments made payments made by him, including the costs of delivering the Product - a movable item, including a movable item with digital elements (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest regular delivery method available in the Online Store). The seller refunds the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him. In the case of Products - movable items (including movable items with digital elements) - if the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or the consumer provides proof of its return. , depending on which event occurs first.
  7. In the case of Products - movable items (including movable items with digital elements) - the consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry.
  8. The consumer is responsible for reducing the value of the Product - a movable item (including a movable item with digital elements) - resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
  9. Products - digital content or digital services: In the event of withdrawal from the contract for the supply of a Product - digital content or digital service - the Seller, from the date of receipt of the consumer's declaration of withdrawal from the contract, cannot use content other than data personal data provided or created by the consumer while using the Product - digital content or digital service - provided by the Seller, with the exception of content that: (1) is only useful in connection with the digital content or digital service that was the subject of the contract; (2) concern only the consumer's activity when using digital content or digital service provided by the Seller; (3) has been combined by the trader with other data and cannot be separated from it or can only be separated with disproportionate efforts; (4) they were produced by the consumer together with other consumers who may continue to use them. Except for the cases referred to in points (1)-(3) above, the Seller, at the consumer's request, provides him/her with content other than personal data that was provided or created by the consumer when using the digital content or digital service provided by the Seller. In the event of withdrawal from the contract, the Seller may prevent the consumer from further using the digital content or digital service, in particular by preventing the consumer from accessing the digital content or digital service or blocking the user account, which does not affect the consumer's rights referred to in the previous sentence. The Consumer has the right to recover digital content from the Seller free of charge, without any hindrance from the Seller, within a reasonable time and in a commonly used machine-readable format.
  10. In the event of withdrawal from the contract for the supply of a Product - digital content or digital service, the consumer is obliged to stop using this digital content or digital service and making it available to third parties.
  11. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear: In the case of Products - movable items (including movable items with digital elements) - if the consumer has chosen a method of delivery of the Product other than the cheapest regular delivery method available in the Online Store, the Seller is not obliged to reimburse the consumer for additional costs incurred. In the case of Products - movable items (including movable items with digital elements) - the consumer bears the direct costs of returning the Product. In the case of a Product - service, the performance of which - at the express request of the consumer - began before the deadline for withdrawal from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until withdrawal from the contract. The payment amount is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided. Due to the dimensions and weight of the goods, in the event of withdrawal from the contract, returning the goods may involve higher costs than regular postal shipment.

  12. The right to withdraw from a distance contract is not available to the consumer in relation to contracts: (1) for the provision of services for which the consumer is obliged to pay the price, if the Seller has fully performed the service with the express and prior consent of the consumer who has been informed before the commencement of the service, that after the Seller has completed the service, he will lose the right to withdraw from the contract and has acknowledged this; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract; (3) in which the subject of the service is a Product - a movable item (including a movable item with digital elements) - non-prefabricated, manufactured according to the consumer's specifications or serving to meet his individual needs; (4) in which the subject of the service is a Product - a movable item (including a movable item with digital elements) - subject to rapid deterioration or having a short shelf life; (5) in which the subject of the service is a Product - a movable item (including a movable item with digital elements) - delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery ; (6) in which the subject of the provision are Products - movable items (including movable items with digital elements) - which, after delivery, due to their nature, are inseparably connected with other movable items, including movable items with digital elements; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and whose delivery may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller additionally provides other services than those requested by the consumer, or delivers Products - movable items (including movable items with digital elements) - other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to for additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by public auction; (12) for the provision of accommodation services other than for residential purposes, transportation of goods, car rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract specifies the day or period of service provision; (13) for the supply of digital content not delivered on a tangible medium for whichthe consumer is obliged to pay the price if the Seller began the provision with the express and prior consent of the consumer, who was informed before the commencement of the provision that after the Seller has completed the provision, he will lose the right to withdraw from the contract, and has acknowledged this, and the Seller has provided the consumer with confirmation that referred to in Art. 15 section 1 and 2 or art. 21 section 1 of the Consumer Rights Act; (14) for the provision of services for which the consumer is obliged to pay a price, in the case of which the consumer has expressly requested the Seller to come to him for repairs, and the service has already been fully performed with the express and prior consent of the consumer.</li >
  13. The consumer provisions contained in this point 8 of the Regulations apply from January 1, 2021 and for contracts concluded from that date also to the Service Recipient or the Customer who is a natural person concluding a contract directly related to its business activity, when from the content of this the contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.

§9 Complaint handling procedure

  1. This point 6 of the Regulations defines the complaint handling procedure common to all complaints submitted to the Seller, in particular complaints regarding Products, Sales Agreements, Electronic Services and other complaints related to the operation of the Seller or Online Store.
  1. The basis and scope of liability are specified in generally applicable provisions of law, in particular in the Civil Code, the Act on Consumer Rights and the Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended). amended).
      
  2. Detailed provisions regarding complaints about the Product - movable item - purchased by the Customer under the Sales Agreement concluded with the Seller until December 31, 2022. are determined by the provisions of the Civil Code in the version in force until December 31, 2022, in particular Art. 556-576 of the Civil Code. These provisions specify in particular the basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty). The Seller is obliged to provide the Customer with a Product without defects. Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product purchased in accordance with the previous sentence towards the Customer who is not a consumer is excluded.

  3. Detailed provisions regarding complaints about the Product - movable item (including movable items with digital elements), but excluding movable items that serve only as a carrier of digital content - purchased by the Customer under the Sales Agreement concluded with the Seller from January 1, 2023 are determined by the provisions of the Consumer Rights Act in the version in force from January 1, 2023, in particular Art. 43a - 43g of the Consumer Rights Act. These provisions specify in particular the basis and scope of the Seller's liability towards the consumer in the event of non-compliance of the Product with the Sales Agreement.

  4. Detailed provisions regarding complaints about the Product - digital content or service or movable item which serves only as a carrier of digital content - purchased by the Customer under the Sales Agreement concluded with the Seller from January 1 2023 or before that date, if the delivery of such a Product was to take place or took place after that date, are determined by the provisions of the Consumer Rights Act in force from January 1, 2023, in particular Art. 43h – 43q of the Consumer Rights Act. These provisions specify in particular the basis and scope of the Seller's liability towards the consumer in the event of non-compliance of the Product with the Sales Agreement.

  5. A complaint may be submitted, for example: in writing to the following address: 36-002 Jasionka, Tajęcina 2 KA or in electronic form via e-mail to the following address: biuro@greenthey.com

  6. The Product may be sent or returned as part of a complaint to the following address: 36-002 Jasionka, Tajęcina 2 KA
  1. It is recommended to include in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities or lack of compliance with the contract; (2) requesting a method of achieving compliance with the contract or a declaration of price reduction or withdrawal from the contract or other claim; and (3) contact details of the person filing the complaint - this will facilitate and speed up the processing of the complaint. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

  2. If the complainant changes the contact details provided while the complaint is being considered, he is obliged to notify the Seller about it.

  3. The complaint may be accompanied by evidence (e.g. photos, documents or the Product) related to the subject of the complaint. The Seller may also ask the person filing the complaint to provide additional information or send evidence (e.g. photos), if this will facilitate and speed up the consideration of the complaint by the Seller.
  4. The Seller will respond to the complaint immediately, no later than within 14 calendar days from the date of its receipt.
  5. The Seller's liability under the warranty for the Product or non-compliance of the Product with the Sales Agreement is excluded.
  6. The Seller will respond to the complaint within 30 calendar days from the date of its receipt.

§10 Product reviews

  1. The Seller allows its Customers to issue and access opinions about the Products and the Online Store on the terms specified in this point of the Regulations.

  2. A Product review may only be issued for Products actually purchased in the Seller's Online Store and by the Customer who purchased the reviewed Product. Adding an opinion is possible after completing the purchasing process and completing the form sent by e-mail. It is prohibited to conclude fictitious or sham Sales Agreements in order to provide opinions about the Product. An opinion about the Online Store may be issued by a person who is a Customer of the Online Store.
  3. Adding opinions by customers cannot be used for illegal activities, in particular for activities constituting an act of unfair competition or activities violating personal rights, intellectual property rights or other rights of the Seller or third parties. When adding an opinion, the Customer is obliged to act in accordance with the law, these Regulations and good customs.
  4. Opinions may be made available directly on the Online Store website (e.g. for a given Product) or on an external website collecting opinions with which the Seller cooperates and to which it refers on the Online Store website (including via an external widget placed on the Online Store website).
  5. The Seller ensures that the published opinions about the Products come from its Customers who purchased a given Product. For this purpose, the Seller takes the following actions to check whether the opinions come from its Customers: The Seller sends its Customers (including via an external website collecting opinions with which it cooperates) an individual link to the e-mail address provided by the Seller during the purchase - in In this way, only the Customer who purchased the Product in the Online Store gains access to the opinion form.
  6. In case of doubts of the Seller or objections addressed to the Seller by other Customers or third parties as to whether a given opinion comes from the Customer or whether a given Customer has purchased a given Product, the Seller reserves the right to contact the author of the opinion to clarify and confirm that he is actually a Customer of the Online Store or has purchased the reviewed Product.
  7. Any comments, appeals against review verification, or reservations as to whether a given opinion comes from the Customer or whether a given Customer has purchased a given Product may be reported in in a manner analogous to the complaint procedure indicated in point 9 of the Regulations.
  8. The Seller does not post or commission another person to post false opinions or recommendations of Customers and does not distort the opinions or recommendations of Customers in order to promote its Products. The seller provides both positive and negative opinions. The seller does not provide sponsored reviews.

§11Responsibility

  1. The Seller is not responsible for entering incorrect data by the Customer (in particular by providing incorrect data in the forms available on the website) or for the Customer's actions in a way that hinders or prevents the provision and implementation of services by the Seller.
  1. The Seller reserves the right to suspend or terminate the provision of individual functionalities of the Online Store due to the need for maintenance, review or expansion of the technical database or software. Suspension or termination of individual functionalities of the Online Store may not violate the Customer's rights.


§ 11Information clause regarding the processing of personal data

  1. The administrator of personal data of Store Customers and Store Users is: running a business under the name: Greenthey Sp. z. o. o. Tajęcina 2KA, NIP: 5170433255, REGON: 524426259 Miłosz Popocztek and Sebastian Stopa.

  1. Providing personal data by Customers and Users of the Store is voluntary, although in some cases it is necessary to complete the purchase. The personal data of Store Users will be processed for the purposes of registration in the Store and, if appropriate consent is granted, for the marketing of our goods and services and participation in the Newsletter service (understood as sending commercial information electronically and using telecommunications terminal devices - SMS, in accordance with with the Act of July 18, 2002 on the provision of services by electronic means. In the case of purchasing goods, Customers' personal data will be processed for the purpose of proper performance of the contract for the sale of our goods, as well as for their shipment. sale results in refusal to conclude this contract.

  1. Data in the form of: name and surname, address, postal code, e-mail address, telephone number, tax identification number (if completed) will be used to complete the purchase and provide information about the services provided by the Administrator.

  1. The legal basis for the processing of personal data in the scope of registration of the Store User in the online store, marketing of goods and services and participation in the Newsletter service is - pursuant to Art. 6 section 1 point a in connection with from section 7 2 of the Regulation of the European Parliament and of the Council of the European Union of 27 April 2016 2016/679 (Journal of Laws EU.L.2018.127.2 consolidated text) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR - consent granted, while in the case of the purchase of goods, data processing is necessary to perform the contract.

  1. Personal data will be stored until the Store User withdraws consent or for a maximum of 5 years from the moment of order completion in the case of Customers.

  1. Personal data of Store Users will be processed by persons authorized by the Administrator as part of the official tasks entrusted to them and will be transferred to companies providing IT and legal services to the Administrator and implementing marketing activities for the Administrator. In the case of customers, their data may also be transferred to companies delivering the goods. In the event of a legitimate request, control authorities, law enforcement agencies and other public bodies acting on the basis of statutory authorization may also become data recipients.

  1. The administrator will not transfer personal data to third countries or international organizations.

  1. Each Customer and Store User has the right to request from the Administrator access to their data, rectification (correction), transfer and deletion, as well as the right to limit data processing. In connection with the processing of personal data by the Administrator, the Customer has the right to lodge a complaint with the President of the Personal Data Protection Office.

  1. Based on the personal data of Customers and Store Users, they will be profiled, i.e. based on their activity on the website, products viewed, the Administrator will present to Customers and Store Users , other products that may be of interest to them, selected to suit their interests. The Customer and the Store User have the right to object to the above-mentioned action at any time, in accordance with the provisions contained in the Privacy and Cookies Policy.

  1. The user has the right to withdraw consent to the processing of personal data processed on the basis of consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out on the basis of consent expressed before its withdrawal.

§12 Final provisions

  1. All content posted on the Online Store website (including graphics, texts, page layout and logos) is protected by copyright and is the exclusive property of the Seller. Using this content without the written consent of the Seller results in civil and criminal liability.
  1. The Seller reserves the right to change these Regulations. The Seller will notify about changes to the Regulations on the Online Store website at least 14 calendar days before the changes to the Regulations enter into force. The change in the provisions of the Regulations does not apply to Customers who placed an order during the validity period of the previous version of the Regulations.
  1. In other matters not regulated by the provisions of these Regulations, the relevant provisions of Polish law shall apply.
  1. The customer who is a consumer has the right to use out-of-court methods of resolving disputes and pursuing claims through mediation or arbitration. Regardless of this, the Customer may seek assistance from the municipal (district) consumer ombudsman, social organizations whose statutory tasks include consumer protection, and provincial inspectorates of the Trade Inspection. All necessary information can be obtained on the website of the Office of Competition and Consumer Protection at www.uokik.gov.pl.
  1. Disputes arising as a result of the provision of services under these Regulations will be submitted to a common court at the Customer's discretion in accordance with the applicable provisions of Polish law.
  1. Appendices to the Regulations constitute their integral part.
  1. The Regulations enter into force on January 1, 2023.