Delivery and payment

§1 Order processing time and delivery

  1. The Seller processes orders in the order in which they are received (taking into account §6 sec. 3 of these Regulations).
  1. The order processing time is from 3 to 7 business days. The order processing time consists of the time to prepare the order (completing and packing the order) and the time to deliver the order, depending on the selected delivery method.
  1. If it is not possible to process the order within the time specified in sec. 2, the Seller contacts the Customer to determine the further procedure.
  1. The Goods are delivered via InPost S.A. or the DPD shipping company. The Seller reserves the right to introduce deliveries through forwarding companies other than those listed in the previous sentence.
  1. The Seller allows personal collection of the Goods at a place and time previously agreed with the Customer by phone or e-mail.
  1. Information on available types and costs of delivery is provided when the Customer completes the order form.
  1. Upon receiving the shipment, the Customer should carefully check the condition of the packaging and its contents. In the event of any damage or other irregularities, the Buyer should prepare a damage report in the presence of the courier and notify the Seller.


§2 Payment methods

  1. The Seller allows the following payment methods:
  • traditional transfer to the Seller's bank account maintained by mBank S.A. with the number: Current account PLN Account number 76 1140 2024 0000 3002 8431 0166 IBAN account number PL76 1140 2004 0000 3002 8431 0166 BIC number BREXPLPWMBK Current account EUR Account number 58 1140 2004 0000 3512 2098 1724 IBAN account number PL58 1140 2004 0000 3512 2098 1724 BIC number BREXPLPWMBK
  • cash on delivery (COD).
  • Card payments - The operator of the listed payments is the Stripe.com platform, owned by Stripe, Inc. based in San Francisco, CA 94103, at 510 Townsend Street,
  • Available forms of payment - Payment cards:
    * Visa
    * Visa Electron
    * Mastercard
    * MasterCard Electronic
    * Maestro”
  • The entity providing online payment services in the scope of card payments is Autopay S.A.
  1. The Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the agreement. In the event of failure to pay within the specified period, the sales agreement is terminated.
  1. The order is fulfilled when the payment is posted to the Seller's account or when the Customer receives information about the Customer's choice of payment on delivery.
  1. The Seller documents the sale of the Goods with a receipt or VAT invoice. The receipt is delivered to the Customer together with the Goods.
  1. The Customer declares that he/she accepts the issuance and sending of the original VAT invoice without the Customer's signature, in electronic form in PDF format to the e-mail address provided in the order form, in accordance with the Act of 11 March 2004 on the tax on goods and services and the Regulation of the Minister of Finance of 3 December 2013 on the issuance of VAT invoices.